Hospitality & Home For People In Transition

Hi there! Looking for answers? You've come to the right place. We've gathered some of the most frequently asked questions about Franklin Grove and put them all here for your convenience.

• Residential Housing:

We provide safe and secure housing for men and women for up to 3 months, offering a stable foundation to get back on their feet.

• Supportive Services:

◦ Mental Health and Substance Abuse Support: We address the unique challenges faced by individuals by providing mental health and substance abuse services, promoting overall well-being.

◦ Job Readiness and Placement: We equip residents with the skills and resources necessary to secure meaningful employment, fostering self-sufficiency and financial independence.

◦ Case Management: Our dedicated case managers connect residents to essential community resources, ensuring they have the support they need to thrive.

◦ Transportation: We remove barriers to success by providing reliable transportation to appointments, interviews, and jobs, removing the transportation burden.

◦ Legal Services: We offer on-site legal assistance from qualified attorneys, ensuring access to legal guidance and representation.

Rules & Regulations

Rules & Regulations

Question: What are the general expectations for residents at Franklin Grove?

Answer: Residents are expected to be courteous, cooperative, and congenial with staff, residents, and visitors. They must also be respectful of others' property and privacy.

Question: Are there any areas that are off-limits to residents?

Answer: Yes, there are certain areas designated as "unauthorized" that residents are not allowed to enter without permission or accompaniment from a staff member.

Question: What is the policy on smoking at Franklin Grove?

Answer: Smoking is strictly prohibited inside any of the facilities or vehicles. Additionally, throwing cigarette butts anywhere on the grounds is not permitted.

Question: Are there any particular guidelines concerning personal items and laundry?

Answer: Residents need to switch off the television before leaving their rooms and should not leave clothes unattended in the laundry room. Additionally, residents are prohibited from entering rooms where they do not reside.

Question: Could you kindly specify the designated quiet hours at Franklin Grove?

Answer: Quiet hours commence at 10:30 pm from Sunday to Thursday and extend until 12:00 am on Fridays and Saturdays.

Question: What are the dining hours at Franklin Grove?

Answer: Breakfast is served between 6am and 7am Monday through Friday and 6am to 8am on Saturday and Sunday. Dinner is served between 5pm and 7pm Monday through Sunday. Residents are not allowed to eat in the kitchen or dining room after 9 pm unless they work past or during this time, in which case a meal will be saved for them.

Question: Who has authority at Franklin Grove?

Answer: Franklin Grove staff, including the director and authorized personnel, hold all authority within the program. No resident is ever in a position of authority or control over other residents, subcontract employees, or staff.

Question: What happens if a resident tries to exert authority over others?

Answer: It is strictly against Franklin Grove's policy for any resident to take on a position of authority or control over others. Actions or statements that might give the appearance of authority or control are also prohibited.

Question: Who can I go to for help or guidance?

Answer: Each resident is assigned a dedicated Case Manager/Social Services Coordinator who serves as a point of contact for consultation, direction, and planning for their time at Franklin Grove.

Question: What are the guidelines for clothing at Franklin Grove?

Answer: Franklin Grove encourages residents to bring a reasonable amount of clothing for their stay. The program provides residents with access to laundry facilities, so packing a large amount of clothing is unnecessary.

Question: What is the curfew policy at Franklin Grove?

Answer: Residents are expected to adhere to a nightly curfew of 10:00 PM, except when they have valid prior arrangements and verifiable reasons for departing the premises for work or other approved engagements.

Question: What are the rules regarding electronics at Franklin Grove?

Answer: All electronic devices, including overhead lights, radios, CD players, personal televisions, etc., must be turned off by 10:00 PM in all rooms. Failure to comply might result in temporary confiscation of the equipment by staff members.

Question: Is it permissible to personalize or decorate my room?

Answer: Indeed, residents have the freedom to adorn their closets or rooms with personal items such as pictures and posters, provided that the decorations are sensible and do not cause any harm to the walls.

Question: Does Franklin Grove enforce a policy against discrimination?

Answer: Indeed. Franklin Grove unequivocally prohibits any form of discrimination against residents based on personal characteristics.

Question: What are the guidelines for clothing at Franklin Grove?

Answer: Franklin Grove encourages residents to bring a reasonable amount of clothing for their stay. The program provides residents with access to laundry facilities, so packing a large amount of clothing is unnecessary.

Question: What should I do in case of an emergency?

Answer: Franklin Grove conducts monthly fire and emergency drills. Exits are clearly marked, and residents receive comprehensive instructions on emergency evacuation procedures during orientation.

Question: What is the curfew policy at Franklin Grove?

Answer: Residents are expected to adhere to a nightly curfew of 10:00 PM, except when they have valid prior arrangements and verifiable reasons for departing the premises for work or other approved engagements.

Question: Does Franklin Grove offer emergency health care?

Answer: Yes, Franklin Grove provides 24/7 emergency medical, dental, and mental health care, including on-site first aid, crisis intervention, emergency evacuation, medical vehicles, and access to hospital emergency rooms.

Question: What are the rules regarding electronics at Franklin Grove?

Answer: All electronic devices, including overhead lights, radios, CD players, personal televisions, etc., must be turned off by 10:00 PM in all rooms. Failure to comply might result in temporary confiscation of the equipment by staff members.

Question: Is it permissible to personalize or decorate my room?

Answer: Indeed, residents have the freedom to adorn their closets or rooms with personal items such as pictures and posters, provided that the decorations are sensible and do not cause any harm to the walls.